Last Updated: June 2026

Welcome to Zenvi Cosmetics! We are committed to processing and shipping your order as quickly and safely as possible.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays). During product launches, promotions, or high-volume periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times begin once your order has been shipped:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 1-3 business days (if available)

Delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Zenvi Cosmetics is not responsible for delays, lost packages, or additional shipping fees caused by incorrect addresses submitted during checkout.

Lost or Stolen Packages

Zenvi Cosmetics is not responsible for lost, stolen, or damaged packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Delays

Unexpected delays may occur due to weather conditions, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: support@zenvicosmetics.com

Thank you for shopping with Zenvi Cosmetics. 💖

"Beauty delivered with care."